Privacy Policy
Aurora Smile respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, schedule an appointment, contact our office, or use our dental services.
By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Appointment requests
- Insurance-related information
- Health or dental-related information submitted through forms
- Any message or inquiry you send through our website
We may also collect limited technical information automatically, such as your IP address, browser type, device information, pages visited, and website usage data.
How We Use Your Information
We may also collect limited technical information automatically, such as your IP address, browser type, device information, pages visited, and website usage data.
- Respond to your questions or requests
- Schedule, confirm, or manage appointments
- Communicate with you about treatment, billing, insurance, or office updates
- Improve our website, services, and patient experience
- Send marketing or promotional communications, where permitted
- Comply with legal, regulatory, or professional obligations
Health Information and HIPAA
As a dental care provider, Aurora Smile may collect and maintain protected health information as part of providing care. Health-related information may be subject to federal and state privacy laws, including HIPAA.
This website Privacy Policy applies primarily to information collected through our website and online communications. For more information about how protected health information is used and disclosed in connection with dental treatment, payment, and healthcare operations, please review our HIPAA Notice of Privacy Practices or contact our office.
Sharing of Information
We do not sell your personal information. We may share information only when necessary, including with:
- Dental professionals and staff involved in your care
- Insurance providers or payment processors
- Third-party service providers who help operate our website or business
- Legal, regulatory, or government authorities when required by law
- Other parties with your consent or as permitted by law
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, or similar technologies to improve website performance, understand visitor behavior, and support marketing efforts.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.
Third-Party Websites
Our website may contain links to third-party websites, such as payment portals, insurance resources, map services, scheduling platforms, or social media pages. Aurora Smile is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Please avoid submitting sensitive medical, financial, or emergency information through unsecured website forms.
Your Choices
You may request to access, update, or correct certain personal information by contacting us directly.
You may also opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting our office. Appointment-related, billing-related, or treatment-related communications may still be sent as necessary.
Children’s Privacy
Our website is not intended to collect personal information from children without the consent of a parent or legal guardian. If you believe a child has provided personal information through our website, please contact us so we can take appropriate action.
Emergency Notice
This website should not be used for dental or medical emergencies. If you are experiencing a serious medical emergency, call 911 or seek immediate medical attention.
Changes to This Privacy Policy
Aurora Smile may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted means you accept the revised policy.
Contact Us
For questions about this Privacy Policy or how your information is handled.